Scope
We define what the bot should handle and what it should always escalate.
AI & Automation
A Chatbot That Knows Your Business, Not a Generic Script That Loops
Most chatbots make customers type 'agent' three times before giving up. Weboraz builds chatbots trained on your actual product, pricing, and policies — ones that answer real questions correctly, and know exactly when to hand a conversation to a human instead of guessing.
AI & Automation
Overview
Built on your content, not a canned script tree
Rule-based chatbots break the moment a customer phrases a question differently than the flowchart expected. We build chatbots powered by your actual knowledge base, product catalog, and FAQs, so they can handle the long tail of real questions — not just the five the team anticipated during a workshop.
Every chatbot we build has a clear escalation path. When a conversation needs a human — a refund dispute, an unusual request, genuine frustration — the bot recognizes it and hands off cleanly with context, instead of trapping the customer in a loop.
What's Included
What's included in an AI chatbot build
Custom training on your product docs, FAQs, pricing, and policies — not a generic assistant with your logo on it.
Deployment on your website, WhatsApp, or both, with a consistent conversation experience across channels.
Human handoff logic for sensitive, complex, or high-value conversations.
Lead capture and qualification built into the conversation flow, not bolted on afterward.
Analytics on what customers actually ask, so you can see gaps in your own documentation.
Ongoing tuning based on real conversation logs, not a one-time setup and walk-away.
Process
How We Deliver This
Train
We connect it to your real content and test it against real questions your customers ask.
Integrate
We deploy it to your website and/or WhatsApp and connect it to your CRM or helpdesk.
Tune
We review real conversations after launch and refine answers that missed the mark.
FAQs
AI Chatbots FAQs
We build with grounded responses tied to your actual content and set clear boundaries for what it will and won't answer — reducing fabricated answers far below what an off-the-shelf assistant would produce.
Yes. We build on the WhatsApp Business API for automated replies, lead qualification, and order or booking updates, alongside or instead of a website chatbot.
A focused single-channel chatbot typically takes 3-4 weeks including training and testing. Multi-channel builds with CRM integration take longer depending on system access and data readiness.
We monitor real conversations, identify where the bot struggled, and retrain it. Chatbots get better with tuning — we don't treat launch day as the finish line.
Ready When You Are
Ready to Get Started With AI Chatbots?
Tell us what your customers keep asking, and we'll show you what a trained chatbot could handle on its own.
